The questions we get asked most often

On each event page you’ll find the link to buy tickets online.

Yes, subject to availability, on the day of the event tickets can also be purchased at the ChorusLife Arena box office.

Some events offer group ticket sales. You’ll find all the information on the event page.

Please do NOT purchase your ticket independently, but follow the specific booking procedures indicated in the section of the event of interest. If the Applicant purchases the ticket independently, access to the event in the chosen seat is not guaranteed, except for possible relocation to seats dedicated to people with disabilities and impaired mobility. If reserved seats are sold out, the amount already paid cannot be refunded.

Yes, a person with a disability (the Applicant) is entitled to the lowest ticket rate, while the Companion is admitted free of charge.

ChorusLife Arena provides dedicated seats for people with 100% disability requiring continuous assistance and/or for people with impaired mobility together with one adult companion. These seats, available in limited number, are located in a dedicated sector behind the last row of the stands. This area guarantees safety and ease of access and is designed to meet the circulation needs of wheelchairs and people with limited or impaired mobility. Please note that a transparent glass safety barrier is installed in front of the dedicated sector. This transparent glass safety barrier acts as protection for all sectors of ChorusLife Arena, where necessary.

One companion is admitted free of charge alongside a person with a disability.

Temporarily injured spectators who need crutches or other walking aids are invited to contact us promptly using this form, so they can receive appropriate assistance and relocation to the dedicated sector for people with disabilities and impaired mobility. In the absence of availability, refund of the purchased ticket cannot be guaranteed.

Complaints related to the seat or any other complaint related to the event cannot be considered and do not entitle the spectator to any refund/indemnity/damages if they are raised after the event by the spectator who attended it. Furthermore, any complaint/request related to the event will be examined and addressed by the organiser only after verification of the regularity of the ticket purchased for the event subject to the complaint/request, which the spectator must submit. The spectator is required to report to the staff appointed by the organiser any reasons for complaint regarding the seat purchased, strictly before the start time of the event.

The spectator must occupy the seat expressly indicated on the ticket; however, the organiser may, at their own discretion, consider seat change requests under the following conditions:
i) actual possibility of relocating the spectator (there must be free seats in the venue);
ii) the seat change request must be based on serious reasons, reported to the organiser, who will assess them at their own unquestionable judgement;
iii) the seat change request, motivated as above, must reach the organiser (by addressing the staff present in the venue, the central box office and/or, if present, the InfoPoint), strictly before the start time of the event.

If the seat change request is not granted, when the event has been attended anyway, the spectator is not entitled to a refund of the ticket price or any other amount as compensation or indemnity.

Failure to promptly report to the organiser issues related to the seat position (e.g. poor visibility due to obstacles) with a request for relocation, when the event has been attended anyway, constitutes grounds for refusing the spectator any refund of the ticket price or any other request made for compensation or any other title.

In any case, 15 days after the date of the event, any complaint or compensation/indemnity request related to the event is precluded to the spectator.

Refund requests or requests related to shipments, orders and related reversals must be addressed to the points of sale or to the call center of the relevant sales circuit.

ChorusLife parking has 1,100 car spaces.

Here you can find our parking rates.

Yes, you can. You can book parking on our website or on the ChorusLife app, available on Android and iOS.

ChorusLife Arena is connected to the city center, the train station, the bus station and Milan-Bergamo Orio al Serio airport, thanks to the bus network of the Bergamo Transport Company (line 5 – Stops: Via Bianzana | Via Corridoni / Piazzale Loverini | Via Corridoni in front of Esselunga) and the TEB tram service (line T1 – Stop: Bianzana).
By car, it can be reached in 5 minutes from the Bergamo exit of the Milan-Venice motorway (A4).

All minors up to 14 years of age must attend the event accompanied by an adult with a valid ticket. In case of access to the event without an adult companion, no responsibility shall be attributed to ChorusLife Arena should issues arise related to such violation.

These items are not allowed inside ChorusLife Arena. Non-admitted items will be stored in an unsupervised area for which the organisation assumes no responsibility.

No, there isn’t. Read here the items not allowed inside ChorusLife Arena.

No animals are allowed inside ChorusLife Arena.

Inside ChorusLife Arena you will find several refreshment points with a wide selection of sweet and savoury snacks, sandwiches and alcoholic and non-alcoholic beverages.
Before or after the show, you can take advantage of the ChorusLife restaurants.

Of course, fill in the contact form describing in detail what you lost and where you likely lost it. We’ll do our best to help.

For press and photographer accreditations, if not specifically indicated within the event of interest, write to press@choruslife.com.

If you want to organise an event or become a sponsor/partner of ChorusLife Arena, contact us at info@choruslifearena.com.